1. Acceptance of Terms
These Terms of Service (these "Terms") form a binding legal contract between you ("User", "you", "your") and Vuubl ("we", "us", "our") regarding your access and use of our SaaS platforms, cloud software, database systems, screen player application configurations, and web properties.
By clicking "Create Account", setting up workspace parameters, or activating a Vuubl Player client, you agree to comply with and be bound by these Terms. If you are entering into these Terms on behalf of a company, organization, or corporate entity, you represent that you have the authority to bind such entity to these conditions.
2. Service Description & SLA
Vuubl provides a web-based digital signage content management service. The Service allows users to build schedules, compile media files, create layouts, and display them on screens connected via client players.
We strive to keep the platform online and operational; however, we do not guarantee 100% uptime. The service may experience scheduled maintenance windows, network interruptions, cloud storage sync delays, or third-party outages. We assume no liability for offline players, black screens, static displays, or lost message transmission during outages.
3. Accounts & Responsibilities
To utilize the service, you must complete the registration form and establish a user profile. You are responsible for protecting your account credentials. You accept full responsibility for all activities, layout updates, billing commitments, and player connections configured under your credentials.
If you invite team members to your organization's workspace, you assume full responsibility for their system clicks, content uploads, settings edits, and subscription adjustments.
4. User Content & Liability
You retain all rights to any images, layouts, announcements, text, or video files you upload, publish, or stream through the platform (collectively, "User Content").
By uploading User Content, you grant Vuubl a limited, worldwide, royalty-free, non-exclusive license to host, parse, cache, display, replicate, and transmit your User Content solely to operate, improve, and provide the signage services to your connected displays.
CRITICAL LIABILITY WAIVER: You are solely responsible for verifying the legality, copyright permissions, and appropriateness of your User Content. If you project unlicensed advertising, copyrighted imagery, or offensive/defamatory material onto public or private screens, you assume 100% of the legal and financial liability. Vuubl acts as a passive delivery platform and exercises no editorial oversight over customer playlists.
5. Prohibited Activities
When accessing or using the Service, you agree not to:
- Upload or display any material that is obscene, defamatory, illegal, or promotes violence or discrimination.
- Infringe upon third-party intellectual property, patent, or trademark protections.
- Decompile, reverse-engineer, or crack the web applications or player clients.
- Interfere with or bypass security boundaries, API authentication requirements, or workspace limits.
- Distribute malformed files, scripts, or display widgets meant to crash the browser player environment.
6. Billing, Subscriptions, and Cancellation
Subscriptions are billed on a recurring monthly or annual basis depending on your selected tier. All billing operations are handled securely via Stripe.
Payments are billed in advance and are non-refundable except where required by local consumer laws. If you cancel your plan, you will retain access to your premium display configurations until the end of your current billing period, after which the player connections and media uploads will adjust to standard free tier constraints.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VUUBBL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COMPLIANCE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, COMPLETELY SECURE, ERROR-FREE, OR THAT ANY CONTENT PROJECTED ON CONNECTED HARDWARE WILL BE CORRECT, RENDERED PROPERLY, OR ACCESSED WITHOUT DELAY.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VUUBBL, ITS OFFICERS, DIRECTORS, PARTNERS, OR AGENTS, BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, ADVERTISING PROFITS, DATA INTEGRITY, BUSINESS OPPORTUNITIES, OR INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO:
- YOUR USE OR INABILITY TO USE THE PLATFORM AND ASSOCIATED WIDGETS;
- THE FAILURE OF ANY PHYSICAL SCREEN, RASPBERRY PI, TV STICK, TABLET, OR COMPUTER TO SYNC, LOG IN, OR DISPLAY YOUR PLANNED PLAYLISTS AND SCHEDULES;
- UNAUTHORIZED ACCESS TO OR ALTERATION OF ACCOUNT PREFERENCES OR CUSTOMER DATABASES;
- ANY DISPLAY OUTAGES OR BLANK SCREENS RESULTING IN LOST CUSTOMER IMPRESSIONS OR ADVERTISING REVENUE.
IN NO EVENT SHALL OUR CUMULATIVE LIABILITY FOR ALL COMBINED DISPUTES, OUTAGES, OR DAMAGE THEORIES EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO VUUBBL DURING THE TWELVE (12) MONTHS PRECEDING THE APPLICABLE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
9. Indemnification
You agree to defend, indemnify, and hold harmless Vuubl, its affiliates, directors, officers, employees, and suppliers from and against any third-party claims, lawsuits, actions, damages, liabilities, costs, and attorney's fees arising from or related to:
- Your access, deployment, and use of the Service;
- Any User Content you upload or display on public or private screens (including copyright claims or venue violations);
- Your breach of any portion of these Terms.
10. Disputes & Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms or the breach thereof shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
CLASS ACTION WAIVER: YOU AND VUUBBL AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
11. Governing Law
These Terms, the Privacy Policy, and any relations between the parties are governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any choice of law rules.
12. Contact
If you have questions regarding these Terms of Service or need to reach out for compliance clarifications, please contact us at:
Email: [email protected]
1120 Haye Rd, Friendswood TX, 77546